Set of Two Best Seller 3 Layer Australian Made Natural Seeded Cotton Face Masks

Set of Two Best Seller 3 Layer Australian Made Natural Seeded Cotton Face Masks



Shipping to United States: $32.21
  • Details
    Tribal Temple Merch in Melbourne, Australia takes absolute pride in using only the best commercial grade fabric, haberdashery and use of industrial machines in the production of our masks

    All orders come in sets of 2 masks, made to order, then dispatched by commercial couriers throughout Australia and internationally. All freight costs are set by couriers and estimates can be provided, upon checkout, before final purchase.

    - 2 layers of high quality 100% natural seeded 140gsm cotton
    - 1 layer of heavy weight non woven interlining
    - Generous round cord elastic of about 30cm on each ear has been provided so you are able to adjust the tension knot. The elastic thickness may vary slightly depending on availability
    - The wire inserted in top casing above embroidery is galvanised with a 0.90mm diameter and once manipulated it will mould to your nose and cheek bones.
    - 2.5in x8in finish
    - three front facing pleats folded down expanding approximately 6in vertically.

    As the mask is newly handmade you can expect it will be stiffer initially. The fabric will soften up once you have hand washed it, used fabric softener of your preference and worn it a couple of times.

    Washing Instructions:
    All eco friendly face masks should be hand washed in cold water with laundry detergent, of your choice, rinsed then hung to dry.
    (Not suitable for washing machine or dryers as this will damage the product due to wire)
    Please note that black masks may fade over time due to use. This is normal and does not affect the quality of the mask itself.

    *This product is NOT made for medical purposes. It is designed as a protective barrier for occasional personal use.
    *Tribal Temple Merch does not take any responsibility if customers use this product as a medical grade mask.
    *Caution should be taken by people with any breathing difficulties.
    *All sales are final. This product cannot be returned or exchanged.
    *Our product is not suitable for use by children without adult supervision.

    ⬆️⬆️⬆️By placing an order you are acknowledging that you have read and understood full listing descriptions, shop policies and FAQ to ensure this mask is suitable for your requirements ⬇️⬇️⬇️
  • Shipping & Policies

    Shipping from Australia

    Processing time

    3-5 business days

    Customs and import taxes

    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

    Payment Options

    Secure options
    • Accepts Etsy gift cards

    Returns & Exchanges

    I don't accept returns, exchanges, or cancellations

    But please contact me if you have any problems with your order.

    Frequently Asked Questions

    How do I confirm correct shipping address after submitting order?

    Please ensure your ETSY address is up to date and contact us directly with correct shipping details as follows:
    📦Full Name
    📦Full Address
    ❗️❗️No PO BOX addresses, as our couriers do not ship to non physical addresses❗️❗️
    📦City, State, Postcode
    📦Cell Number - for couriers to text you
    📦Email - so we can send you automatic updates on dispatch, transit times, estimated arrivals time, failed delivery attempt, nominated depot for retrieval. Check junk/spam folders.

    What if my order has been returned due to incorrect address entered or failed delivery attempt and/or buyer didn’t retrieve parcel from depot within time frame?

    If an item is returned as a result of incorrect address entered upon checkout, we can resend the item after receiving payment for the cost to reship and when correct shipping details are confirmed and resubmitted.

    What should I do if I didn't receive my order?

    We recommend you check the tracking id number we provide upon dispatch on Etsy and via auto emails. Please contact couriers directly for them to assist your inquiry.

    Once your order has been dispatched and in courier’s possession it becomes third party responsibility which is beyond our control.

    For further assistance please contact us directly to raise the issue and we will endeavour to investigate.

    I made order before 20th April. My order was placed and dispatched with Australia Post. My tracking ID states my parcel has not left Australia. It’s been a month. Will it be delivered? Can I get a refund?

    ⛔️Check Australia Post latest international announcement 14th May 2020 on their website⛔️

    An Etsy seller is not accountable for third party shipping matters due to unexpected transit delays, limited airline capacity and government restrictions as a result of COVID-19.

    Australia Post is working with partner airlines and other postal operators to move items as quickly as possible and clear the backlog.

    Australia Post has suspended its “Economy Air” international delivery service for parcels to all countries effective 3 April until further notice.

    We are unable to provide refunds for parcels
    delayed and still in transit, both domestically and internationally via Australia Post. Due to Australia Post delays we now use Commercial Couriers.

    How do I adjust and wash

    As the mask is handmade you can expect it will be stiffer initially. The fabric will quickly soften once you have hand washed before use.

    There is a video in About Me section demonstrating how to adjust mask.

    Like breaking into a new pair of shoes, it takes a little bit of time to manipulate mask to most face shapes. Bend the wire with hands, to make it more pliable this will help with moulding better around nose bridge and check bones. Stretch the elastic to soften and reknot to adjust tension. Scrunch the masks for more softening.

    Only hand wash in cold or warm water with laundry detergent, rinse then hung to dry. Additional fabric softener if you want it more softer.

    Iron out creases and press pleats on high heat setti

    Why do we request for mobile number and special instructions?

    As a result of large parcel volumes, some couriers drivers, are apprehensive to knock on doors, touch door bells or write out and leave parcel notes for failed delivery and in some cases from our experience some drivers have admitted that they ran out of time to fulfill all deliveries designated that day. As result, parcels go straight to pop shop or recollection points and held for 5 days before returned to sender and electronically update tracking ID as failed delivery attempt, even though most people are home in lock down.

    We stress on shipping label for courier drivers to please call on delivery to avoid this from happening and list any special instructions for Driver on shipping note, eg authority to leave at front door.

    What if I chose not to disclose mobile number on request

    We will respect your wishes, however please please note mobile is only used to print on shipping label and then destroyed.

    Once your parcel has left our establishment it is your responsibility to correspond with the courier company directly in regards to any failed deliveries or organising redelivers, lost or stolen. If you do not have a direct contact for courier to call incase of any issues with your delivery expect further delays with online parcel inquiry submission response or long wait times on the customer service phone line with couriers. We are not responsible to chase parcels and we want uphold our diligence to make delivery as simple as possible for you.

    What if you know Couriers don’t deliver based on your location.

    We are more than happy to accomodate please message us and leave a note in your order so we can arrange alternative delivery service that does.

  • Reviews

    Great sturdy masks, thank you!

    Very well made. Great service.

    Best mask I've tried (and I've tried a lot) for not fogging glasses! Very well made and good quality. Perfect after a few washes once softened.

    Excellent quality and craftsmanship but I found these to be quite hard and uncomfortable to wear

    So well made and fits perfectly thank you again